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FAQ

Frequently asked questions

What is your turnaround time?

Standard turnaround is 2-3 weeks. We also deliver 24-48hrs after event, Terms and conditions applied. Rush orders available upon request with additional fees.

Do you offer post-event editing?

Yes, we provide professional editing, color grading, and post-production for all services.

What are your payment terms?

We require a 70% deposit to confirm booking, with the balance due within 24-48hrs after event.

Can you travel for events?

We travel nationwide and internationally. Travel costs are calculated separately.

Do you provide raw files?

Raw files are available as an add-on. Standard packages include edited, color-graded final images.

What happens if we're not satisfied?

We offer revisions until you're satisfied. Your happiness is our priority.